Check In

Guests must check in between 15:00 and 19:00 and check out between 10:00 and 10:15.

Please inform us if you are to arrive late(after 7 pm) for check in, by phone or text to 07917783021 or email info@thegroveside.co.uk

 

We recommend you purchase cancellation insurance as the deposit and (final payment as per conditions) are non-refundable as per our cancellation policy.

If cancellation is due to local or national Covid-19 restrictions a Full Refund will be offered.

 

Payment

A deposit equal to the first night of the stay is required. The deposit will be refunded according to the cancellation conditions. Full booking balance is due on the day of arrival. Payments by cash, bacs, and the following cards: Visa, Mastercard.

 

Cancellation Conditions

If a booking is cancelled less than 7 days before arrival, then a charge equal to the first 2 nights of the stay will be made.

 

If the booking is cancelled 7 or more days before arrival, then a charge equal to the first night of the stay will be made. In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

 

Cancellation Information

Free cancellation or rescheduling if cancelled due to Covid restrictions